Welcome to DUKKAAN LLC (hereinafter referred to as “Dukkaan”). Dukkaan is an e-market place service provider that operates a website www.dukkaan.ae ( “Website” ) which allows Retail Partners to lease retail spaces on the platform to Product Vendors, who wish to avail such spaces in order to place and sell their products within the United Arab Emirates (UAE) (“Products”). These Terms and Conditions (“Terms”) are intended to make you aware of your legal rights and responsibilities with respect to your access to, and use of, the Website. In these Terms, “we”, “us”, “our”, or “DUKKAAN” refers to DUKKAAN LLC, a company registered with the Sharjah Media City holding business license number 2010617.01, and “you”, “your”, or “User(s)” shall refer to you as the Website User. Any information, text, links, graphics, photos, audio, videos, data, code, or other materials or arrangements of materials that you can view, access, or otherwise interact with through the Website, shall be referred to as “Content”. The Content that you contribute, submit, transmit, and/or post to, or through the Website, shall be referred to variously as “Your Content”, “Content of yours”, and/or “Content you submit.” Please read these Terms carefully. By using our Website, you confirm that you accept these Terms of use and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website. Upon accessing the Website, including any version of this Website that has been amended to geographically suit its Users, you will be asked to consent to being bound by these Terms as well as our Website privacy policy (“Privacy Policy”). Users are hence advised to review these Terms and our Privacy Policy prior to the use of the Website. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us in relation to your use of the Website.
When used in this Agreement, the following definitions and rules of interpretation shall have the respective meanings indicated, such meanings to be applicable to both the singular and plural forms of the terms defined:
“Account” means the Account you create with Dukkaan using your company electronic mail (e-mail) account to access the Website;
“Applicable Law(s)” means the relevant commercial and/or digital laws of the UAE and any country or region from where you are accessing the Website;
“Content” means any information, text, links, graphics, photos, audio, videos, data, code, or other materials or arrangements of materials that you can view on, access, or otherwise interact with through the Website;
“DUKKAAN” means DUKKAAN LLC, a company registered with the Sharjah Media City, holding business license number 2010617.01, and their respective directors, agents, servants, officers, and employees;
“External Sites” has its meaning given to it under Clause 3.8;
“Intellectual Property” means all (i) patents, improvements thereof, patent applications and registrations, inventions (whether patentable or not) (ii) trademarks, trade names, trade-mark applications and registrations service marks, domain logos and designs; (iii) copyrights, copyright applications and registrations; (iv) trade secrets, know-how, and other intellectual property; and (v) computer systems and applications software, including all documentation and modifications thereof;
accounts on the Website;
“Listing(s)” has its meaning given to it under Clause 3.13;
“Minor” has its meaning given to it under Clause 10.16;
“Order(s)” means any Space(s) booked and rented by the Product Vendor, which have been leased by the Retail Partner(s) on the Website;
“Policies” means any terms, conditions, and policies (separate from these Terms), made available on the Website;
“Product” means any Product placed by the Product Vendor at the relevant retail Space(s);
“Product Description” means and includes the description, images, availability, limitations, and safety measures of the relevant Product(s) as posted by the respective Product Vendor on their separate accounts on the Website. The Product Description varies from one Product to another;
“Product Vendor(s)” means the User(s) holding an Account on the Website, who is (are) booking and renting the Space(s) from the Retail Partner(s) as listed on the Website;
“Retail Partner(s)” means the User(s) holding an Account on the Website, who is (are) leasing Space(s) to the Product Vendor(s) through the Website;
“Space(s)” means any retail Space(s) listed by the Retail Partner(s) on the Website;
“Terms” means the Clauses of these Terms and Conditions;
“Total Amount” has its meaning given to it under Clause 7.2;
“Use” has its meaning given to it under Clause 6.3 (ii);
“User” means the business entity and Account holder of the Website, who is either leasing or renting Space(s) (collectively the Product Vendor(s) and Retail Partner(s));
“VAT” means value added tax, deemed payable pursuant to the Federal Tax Authority regulations;
“Website” means the Website www.dukkaan.ae owned by Dukkaan to provide and facilitate e-commerce services such as the leasing of Space(s) to Product Vendors.
You agree to not sell, purchase, or transmit photos, videos, graphics, links, or any other form of print or digital media of Products that are not permitted to be sold, purchased, and listed for sale on the Website, through the Website, as per the relevant Applicable Laws. These prohibited Products may include, but are not limited to:
Any/all cancellations and refunds between the Product Vendor and Retail Partner shall be directly dealt with by Dukkaan. In the event the Product Vendor wishes to cancel a Space(s), they may do so under the following circumstances:
Users agree to indemnify, defend, protect, and hold each of us and our respective officers, directors, employees, agents, and licensors, harmless from and against any and all claims, actions, demands, liabilities, settlements, lawsuits, and costs of every kind pertaining to any violation of the law or these Terms. Such costs include, but are not limited to, reasonable legal and accounting fees, resulting from, or alleged to result from, your access to, or use of the Website and the Content, or your violation of these Terms.
If any court or competent legal authority decides that any of the provisions or paragraphs of these Terms are invalid, unlawful, or unenforceable to any extent, the Term will, to that extent only, be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by the Applicable Law(s).
These Terms are between the Users and us. No other third-party shall have any right to enforce any of its terms, unless expressly stated in these Terms, or as authorised in writing by Dukkaan.
For further inquiries or comments about Dukkaan’s Website or these Terms and Conditions, please contact us through email on: [email protected].